Sunday, December 13, 2009

Why are so many parents of individuals with disabilities disappointed with services?

Last week I attended a presentation on transition planning at AHRC on Maiden Lane, downtown Manhattan. I was somewhat startled by the across the board discontent of parents...

The presenters had not finished their first few thoughts before parents of individuals with disabilities were complaining that the services being promoted were not being offered or some variation on the theme.

Why does government delivery of services to individuals with disabilities not have a satisfaction survey? Why are the social service workers not held accountable? Why not explore other models whereby families can seek individualized services...rather than a delivery system so flawed in a bricks and mortar antiquated format.?

If the social service system delivering services to our kids were measured in an objective manner, would service delivery be much improved ? I think , so!

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